Questions to Ask: Geriatric Care Manager

Questions to Ask: Geriatric Care Manager
Questions to Ask

• What services do you provide and who provides them?

• What are your credentials? Are you licensed in your professions?

• How long have you been providing care management services? How long have you been practicing in this community?

• Do you have any affiliations and memberships in community organizations?

• Are you available for emergencies? Who do you have on backup if you are not available?

• What can I expect to learn from your initial assessment? What does it include (e.g. physical and mental status, financial resources)? Who conducts the medical component, and what are their qualifications?

• How do you perform quality checks on the service providers and referrals you recommend?

• How do you communicate information to me about my parent and how often?

• How often will you have face-to-face contact with my parent?

• How many cases do you handle at one time?

• Does my insurance provider have service limitations for geriatric care management?

• What are your fees, and can you provide me with references?

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About Second Home

Second Home specializes in providing personalized in-home care agency and senior living referrals to families throughout Southern California. Through their extensive knowledge of 1,000’s of local senior care services, Second Home clients save time, stress, and preserve financial resources. Services are at no-cost to families. Visit or call (877) 263-2272 for more information.